Frequently Asked Questions
Reservations
Yes, it is possible to place a short hold on your stay. Please specify your preferred dates and number of guests. Kindly contact us for this option.
The minimum stay is 3 nights. For the Christmas and New Year period, a minimum stay of 7 nights applies.
At Private Apartment Sirena Resort 7b, you can choose between two rate options – so you can book in the way that suits you best:
- Non-refundable rate.
- Standard rate – 50% deposit.
Yes, this is possible within the conditions of our cancellation policy. Please contact us in a timely manner. Administrative fees apply for modifying an existing reservation.
- Yes, we offer an airport pick-up service, subject to availability. Price upon request. Please provide your flight details well in advance.
- Yes, we can arrange airport transfers for you. Return transfers to the airport can also be organized. Please let us know at the time of booking, or at least 48 hours before arrival, whether you would like to use a taxi or transfer service. Our driver will be ready at Hato Airport to take you comfortably to Sirena Resort Curaçao. This service is optional and subject to availability.
Yes, this is possible. We are happy to provide recommendations. Sirena Resort, of which Private Apartment 7b is part, has a limited number of rental cars available, so we recommend booking well in advance if you want to ensure availability during your stay. Upon arrival, you can always check with reception for short-term availability.
Yes, late check-out is available upon request and subject to availability. Please note that additional charges may apply.
Yes, interim cleaning can be booked additionally. This service includes a change of linens. For stays longer than 7 nights, interim cleaning is mandatory.
Yes, all tourists in Curaçao are required to pay tourist tax. This tax is mandatory and will be charged.
Yes, upon request we can provide additional children’s amenities in the apartment. These services are subject to availability and incur additional charges. Price upon request. Please indicate your requirements preferably at the time of booking.
Yes, upon request we can place an extra bed in the apartment. These services are subject to availability and incur additional charges. Price upon request. Please indicate your requirements preferably at the time of booking.
Yes, upon request we can provide mobility aids such as a shower chair or walker. These services are subject to availability and incur additional charges. Price upon request. Please indicate your requirements preferably at the time of booking.
Your Stay
- Check-in is available from 3:00 PM.
- Check-out must take place before 11:00 AM.
- Late check-out is available upon request and subject to availability, at an additional charge.
Yes, Sirena Resort is a gated and secured resort with controlled access and camera surveillance. As everywhere, we recommend not taking valuables with you when going out and to always keep an eye on your belongings.
Yes, Sirena Resort is a gated and secured resort with controlled access and camera surveillance. As everywhere, we recommend not taking valuables with you when going out and to always keep an eye on your belongings.
No, pets are unfortunately not allowed at the resort.
Absolutely! In the area surrounding Sirena Resort you will find various dining options. Popular areas such as Jan Thiel, Mambo Beach, and the vibrant center of Willemstad are all a short drive away. Here you will find a wide selection of restaurants, beach clubs, and cozy cafés. Feel free to ask reception for recommendations.
In case of an emergency: call the local emergency number 911 immediately and/or contact reception. A basic first aid kit is available at reception. Upon arrival, we also recommend asking for the nearest medical clinic or pharmacy.
Transportation
A rental car is highly recommended during your stay in Curaçao. Public transportation is limited, and many beaches, attractions, and restaurants are spread across the island. With a car, you have flexibility and can make the most of your vacation. You can easily arrange a rental car through Sirena Resort – please inquire at reception for availability.
Facilities & Location
- There are multiple swimming pools. The pools are open daily from 07:00 AM to 10:00 PM. To avoid disturbance to other guests, we kindly ask you not to use the pools or jacuzzis outside these hours.
- For everyone’s safety and comfort, the following rules apply: no glassware in the pool or jacuzzi areas, no loud music or disruptive behavior, children must always be supervised by an adult, no diving or running on wet surfaces, and please return sun loungers neatly after use. Thank you for your cooperation.
There are multiple jacuzzis. They are open daily from 07:00 AM to 10:00 PM. To avoid disturbance to other guests, we kindly ask you not to use them outside these hours. Thank you for your cooperation.
There is a designated BBQ area. Barbecuing on your private terrace is not allowed. Please use the designated BBQ zones on the resort. After use, kindly leave the BBQ clean and ready for the next guest. Thank you for your cooperation.
The volleyball area is accessible. We kindly ask you to follow the house rules, ensure children are always supervised by an adult, and leave the area clean and tidy after use. Thank you for your cooperation.
The mini golf area is accessible. We kindly ask you to follow the house rules, ensure children are always supervised by an adult, and leave the area clean and tidy after use. Thank you for your cooperation.
The fitness room is open daily from 07:00 AM to 10:00 PM. We kindly ask you to follow the house rules, clean equipment after use, and wear appropriate sportswear and footwear. Thank you for your cooperation.
The playground is accessible. We kindly ask you to follow the house rules, ensure children are always supervised by an adult, and leave the playground clean and tidy after use. Thank you for your cooperation.
Yes, Apartment Sirena Resort 7b includes a private parking space within the gated resort.
The address is: Kaya Djembe 23, Santa Rosa, Willemstad, Curaçao.
Private apartment Sirena Resort 7b is an independently owned apartment located within Sirena Resort Curaçao. Sirena Resort is centrally located on the island, close to beaches, shops, and the center of Willemstad – an ideal base to explore Curaçao.
Disclaimer.
Private apartment Sirena Resort 7b is an independently owned apartment located within Sirena Resort Curaçao. Although this FAQ has been carefully compiled and is regularly updated, no rights or claims can be derived from its content.
